User setup, management, and security.
Configuration of standard/custom objects Creation and management of flows, validation rules. Data quality management and data loading.
The first response to user questions and tickets. Issue resolution, including management of support requests to Salesforce.
Manage customer org updates.
Feature prioritization and request management.
Adoption and change management.
Build, deploy and maintain code for any custom development needs.
Design, build and maintain system integrations.
Creation and management of business reports & dashboards / Analytics.
Data Science application and analysis.
Recommendations on AppExchange apps.
Management of ISV user licenses & apps.